Privacy Policy

Information We Collect

We collect information to deliver our services and improve user experience. The types of information we collect include:

Personal Information You Provide

• Name, email address, mailing address, and phone number
• Business information (industry, business stage, goals, etc.)
• Documents and materials you upload or share with us
• Financial details shared for service purposes (such as revenue projections, expenses, or financial statements)
• Communications and correspondence with our team

Automatically Collected Information

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, time spent on pages, and referral sources
• Date and time of access

Payment Information: We do not store or process credit card numbers directly. All payment processing is handled through PCI-compliant third-party processors.

How We Use Your Information

We use the information we collect for the following purposes:

• Deliver our services — Process orders, create business plans and pitch decks, and fulfill the services you've requested
• Respond to inquiries — Answer your questions and provide customer support
• Communicate with you — Send service-related updates, project status, and account notifications
• Improve our website — Analyze traffic patterns and user behavior to enhance functionality
• Marketing communications — Send promotional messages only if you opt in
• Personalize content — Tailor our services and recommendations to your needs
• Prevent misuse — Detect, investigate, and prevent fraudulent or unauthorized activity
• Legal compliance — Meet legal obligations and respond to lawful requests

Marketing messages are sent only if you have opted in. You may unsubscribe at any time via the unsubscribe link in any marketing email or by contacting us directly.

Sharing of Information

We do not sell your personal information. Limited data may be shared with the following parties for specific business purposes:

Service Providers

We may share data with third-party service providers who help us operate our business, including:

• Website hosting and infrastructure providers
• Email and communication platforms
• Project management and CRM systems
• Payment processors (for completing transactions)
• Analytics and form processing services

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of that transaction. We will require any successor entity to honor the terms of this Privacy Policy.

Affiliates and Partners

We may share your information with affiliates and trusted business partners, who are required to honor the terms of this Privacy Policy.

Legal Requirements

We may disclose information when required by law, court order, subpoena, or to:

• Comply with legal or regulatory obligations
• Protect our legal rights or those of our users
• Prevent fraud or harm
• Respond to lawful government requests

Cookies, Tracking & Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how visitors use our site.

Types of Cookies We Use

• Essential cookies — Required for the website to function properly
• Functional cookies — Remember your preferences (such as cookie consent choice)
• Analytics cookies — Help us understand site traffic and usage patterns (only if you consent)

Your Cookie Choices

When you first visit our site, you'll see a cookie consent banner with options to Accept or Decline non-essential cookies. You can change your preference at any time by clicking the cookie preferences icon in the bottom-left corner of any page.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Note that disabling cookies may impact certain features of our website.

Do Not Track

Our website does not currently respond to Do Not Track (DNT) signals because no industry standard has been established for how to interpret them. We rely instead on the cookie consent mechanism described above.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• Encrypted data transmission (HTTPS/TLS)
• Secure email communication protocols
• Limited employee access on a need-to-know basis
• Regular security reviews of our systems and processes
• Industry-standard data storage practices through reputable service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal data only as long as needed to:

• Provide our services to you
• Maintain project records and deliverables
• Comply with legal, accounting, tax, or regulatory requirements
• Resolve disputes and enforce our agreements
• Support future updates or revisions to your business plan or pitch deck

When we no longer have a legitimate business need to process your personal information, we will either delete, anonymize, or securely archive it. You may request deletion of your data at any time by contacting us (see Your Rights).

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access — Request a copy of the personal information we hold about you
• Right to correct — Request that we correct inaccurate or incomplete information
• Right to delete — Request that we delete your personal information (subject to certain exceptions)
• Right to restrict processing — Limit how we use your information in certain situations
• Right to data portability — Receive your data in a structured, commonly used format
• Right to withdraw consent — Withdraw consent for processing where we rely on consent
• Right to object — Object to certain types of processing, such as direct marketing
• Right to opt out — Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@businessplancompany.com or call (877) 777-3353. We will respond within the timeframe required by applicable law.

California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know — Request information about the personal information we collect, use, and share
• Right to delete — Request deletion of your personal information
• Right to correct — Request correction of inaccurate personal information
• Right to opt out — Opt out of the sale or sharing of personal information for advertising purposes
• Right to limit use of sensitive information — Limit our use of sensitive personal information
• Right to non-discrimination — Not be discriminated against for exercising your privacy rights

How to submit a CCPA/CPRA request: Email us at info@businessplancompany.com or call (877) 777-3353. We may need to verify your identity before fulfilling your request.

Shine the Light Law: California Civil Code Section 1798.83 permits California residents to request information about disclosures of personal information to third parties for direct marketing purposes. To make such a request, contact us using the information above.

Minors: If you are under 18 years of age, reside in California, and have provided us with personal information, you have the right to request removal of unwanted data. Contact us with the email address used and a statement that you reside in California.

International Data Transfers

Business Plan Company, LLC is based in the United States, and your personal data may be stored or processed on servers located in the United States or other countries where our service providers operate. By using our website, you consent to these international transfers.

For Users in the European Economic Area (EEA)

If you are located in the EEA, we process your data based on one or more of the following lawful bases under GDPR:

• Consent — For optional activities like marketing emails and analytics cookies
• Contract — To provide services and fulfill project requests
• Legitimate interest — For analytics, site improvement, marketing, and fraud prevention, balanced against your rights
• Legal obligation — To comply with applicable laws

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe a minor has provided us with personal information, please contact us immediately at info@businessplancompany.com.

SMS (Text Message) Communications

If you opt in to receive SMS messages from us, you consent to receive service-related text messages (such as project updates, scheduling confirmations, and important notifications) from Business Plan Company, LLC at the phone number you provide.

• Message frequency varies based on the nature of your project
• Message and data rates may apply
• You can opt out at any time by replying STOP
• For help, reply HELP or contact us directly
• Consent is not a condition of purchase

For complete details about our SMS program, see our SMS Opt-In page.

Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or policies of those sites. When you leave our website, we encourage you to read the privacy policy of every website you visit.

This Privacy Policy applies only to information collected through our website and services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on this page
• Notify users through email or prominent site notifications, when appropriate

We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: